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Return to shopWelcome to our vintage vase shop. This Privacy Policy explains how we collect, use, and protect your personal information.
I. Information Collection
During your visit or order placement, we may collect the following information:
Name, contact information, shipping address
Order information and transaction history
Browsing behavior and device information (for optimizing website experience)
We only collect information necessary to complete orders and provide services, and do not collect irrelevant personal privacy data.
II. How Information is Used
The information we collect will be used for:
Processing orders and shipping
Customer service and after-sales support
Improving website experience and product services
Preventing fraud and ensuring transaction security
We will not sell or rent your personal information to third parties.
III. Logistics and Delivery Information (Shipping from the USA)
Shipping Location: USA
Order Processing Time: Same day
Shipping Time: Delivery within 2 days
Return Time: Returns can be requested within 30 days
Refund Processing Time: Refunds processed within 3 days
IV. Returns and Refunds
You can request a return within 30 days if the return conditions are met.
Refunds will be processed within 3 business days of receiving the returned goods.
Delays may occur in some special circumstances, but we will notify you promptly.
V. Data Security
We take reasonable technical and management measures to protect your personal information security and prevent data loss, leakage, or illegal use.
VI. Policy Updates
We may update this Privacy Policy from time to time as needed for business operations. Updates will take effect immediately upon publication on the website.
VII. Special Statement
Due to continuous losses, the merchant has decided to conduct a clearance sale. Currently, all products and services are in a clearance sale phase, but we will still strictly adhere to privacy protection principles and safeguard your information security.
Thank you for your trust and support.