REFUND POLICY

Thank you for purchasing our vintage vase products. To protect your rights, please carefully read the following terms before requesting a return.

🏷️ Clearance Notice

Due to continuous losses, the merchant has decided to clear out inventory at a loss.

This is a special inventory clearance event; all vintage vases are sold at clearance prices. Quantities are limited, while supplies last.

📦 Shipping Information

Shipping Location: USA

All orders are shipped directly from our US warehouse.

🔄 Return Policy

We support eligible return requests:

Return Period: Within 30 days of receipt

Items must be in basic condition (excluding severe damage caused by human error)

Original packaging or major accessories (if applicable)

Returns will proceed only after approval.

🚚 Return Process

Contact customer service to submit a return request

Provide order information and a description of the item’s condition

Once approved, receive return instructions

Return the item to the designated return address (US warehouse)

The warehouse will process the refund after receiving and confirming receipt.

💰 Refund Information

Refund Processing Time: Within 3 days

Refund Method: Return to the original payment method

Refunds will be processed immediately after confirmation of receipt and approval.

⏱️ Logistics and Timeline (Supplementary)

To help you understand the overall process, the following are key timelines:

Order Processing Time: Processed on the same day

Shipping Time: 2 days for delivery

Return Request Time: Valid within 30 days

Refund Arrival Time: Completed within 3 days

⚠️ Important Notes

Clearance items have limited stock; returns may not be eligible for the same item.

Damage caused by human error is not covered by returns.

Return requests exceeding the 30-day return period will not be accepted.

📌 One-Time Transaction Explanation

All orders are one-time sales transactions:

Only one order fee will be charged.

There are no subscriptions, recurring charges, or hidden fees.

Placing an order completes the transaction settlement.

If you encounter any problems during the return process, please contact customer support. We will do our best to assist you. Thank you for your understanding and support.